Last updated: 29 April 2026
By downloading or using Dr. Roots ("the App"), you agree to these terms. If you do not agree, do not use the App.
Dr. Roots uses artificial intelligence to identify plants and provide care suggestions. The App is provided "as is" for informational purposes only.
Important: Dr. Roots is not a substitute for professional horticultural, botanical, or medical advice. AI-generated analysis may contain errors. Do not rely solely on the App for decisions about plant toxicity, safety, or treatment.
You may create an account using Apple Sign In, Google Sign In, or email/password. You are responsible for maintaining the security of your account. You must be at least 13 years old to create an account.
You agree not to:
The App, its design, the Dr. Roots character, and all content are owned by Winners Media Limited. You retain ownership of photos you upload. By uploading photos, you grant us a limited licence to process them for AI analysis.
The App is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
AI-generated plant identification, health diagnosis, toxicity information, and care advice may be inaccurate. You should not rely solely on the App for decisions affecting health, safety, or the wellbeing of people or animals. Always verify toxicity information with a qualified source before exposing children or pets to any plant.
To the maximum extent permitted by law, Winners Media Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, use, or goodwill, arising from or related to your use of the App.
Our total liability for any claim arising from these terms or the App shall not exceed the amount you paid to us in the 12 months preceding the claim, or £50, whichever is greater.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under English law.
You agree to indemnify and hold harmless Winners Media Limited from any claims, damages, losses, or expenses (including legal fees) arising from your use of the App or your breach of these terms.
We may suspend or terminate your access if you violate these terms. You may delete your account at any time from Settings.
If you have a dispute with us, please contact us first at support@winnersmedia.co.uk so we can try to resolve it informally. If we cannot resolve the dispute within 30 days, either party may bring proceedings in the courts of England and Wales.
The App may contain links to third-party products on Amazon and other retailers. These are affiliate links — we may earn a small commission from qualifying purchases at no extra cost to you. Product prices and availability are determined by the retailer, not by us, and may change at any time. We recommend products based on our own experience but make no guarantees about their suitability for your specific needs. When you tap a product link, you leave our App and are subject to the retailer's own terms and privacy policy.
We may update these terms. Material changes will be notified in the app. Continued use after changes constitutes acceptance.
These terms are governed by the laws of England and Wales. If you are a consumer in the UK, you also benefit from any mandatory provisions of the law of your country of residence.
Winners Media Limited
Email: support@winnersmedia.co.uk